Prohire People

It is the Prohire people that make the difference – always striving to provide industry leading – customer support.

Prohire takes great pride in delivering excellent customer service throughout its entire team, including its independent / main dealer service network (location coverage), which is audited on a regular basis.   Training and skills development (careers) is of paramount importance and underpins the company’s commitment to providing industry-leading customer support.

  • Prohire is a great exponent of continuous professional development through internal training.  Success stories include Prohire’s maintenance administration manager who started her career as a Prohire apprentice and the company’s group marketing manager who joined as a telemarketing executive.
  • Prohire has a graduate trainee programme supported by its Investors in People development plan (accreditations).
  • The majority of Prohire’s front-line service controllers are time-served commercial vehicle technicians.  They attend regular manufacturers’ product courses and can determine via a ‘triage’ process whether a vehicle can be repaired at the roadside or needs to be recovered.  This can make a considerable contribution to fleet uptime.


  • Prohire Richard Metcalfe Chairman
    Richard Metcalfe
  • Prohire Pat Skelly Chief Executive Officer
    Pat Skelly
    Chief Executive Officer
  • Prohire Jay Edwards Chief Financial Officer
    Jay Edwards
    Chief Financial Officer
  • Gary Banister
    Group Operations Director
  • Senior Management

  • Daniel Taylor
    Head of Finance
  • Michelle Miles
    Head of ProGreen & Group Marketing
  • Prohire Jim McAlinden IT manager
    Jim McAlinden
    Group IT Manager
  • Hannah Ridgway
    Operations Manager
  • Noel Pluck
    National Customer Relationship Manager
  • Laura Rushton
    Human Resource Manager
  • Gary Rix
    South East Regional Manager
  • Steve Morris
    Network Engineering Manager