Prohire People

It is the Prohire people that make the difference – always striving to provide industry leading – customer support.

Prohire takes great pride in delivering excellent customer service throughout its entire team, including its independent / main dealer service network (location coverage), which is audited on a regular basis.   Training and skills development (careers) is of paramount importance and underpins the company’s commitment to providing industry-leading customer support.

  • Prohire is a great exponent of continuous professional development through internal training.  Success stories include Prohire’s maintenance administration manager who started her career as a Prohire apprentice and the company’s group marketing manager who joined as a telemarketing executive.
  • Prohire has a graduate trainee programme supported by its Investors in People development plan (accreditations).
  • The majority of Prohire’s front-line service controllers are time-served commercial vehicle technicians.  They attend regular manufacturers’ product courses and can determine via a ‘triage’ process whether a vehicle can be repaired at the roadside or needs to be recovered.  This can make a considerable contribution to fleet uptime.

    Directors

  • ProHire Chairman
    Richard Metcalfe
    Chairman
  • Group Managing Director
    Dave Barlow
    Group Managing Director
  • Group Sales Director
    Andrew Morley
    Group Sales & Marketing Director
  • Prohire Group Finance Director
    Jay Edwards
    Group Finance Director
  • Paul Hassall Operations Director
    Paul Hassall
    Group Operations Director
  • Senior Management

  • Commercial Manager ProHire
    Andy Ashton
    Commercial Manager
  • Michelle Miles Marketing Manager ProHire
    Michelle Miles
    Group Marketing Manager
  • Jim McAlinden IT manager
    Jim McAlinden
    IT Manager
  • ProHire
    Liam Bedson
    Group Finance Manager
  • Mick Steele
    Mick Steele
    Operations Manager