Case Study: A Perfect Parnership – Prohire & Kent Dairy Company

When your job is delivering high quality farm fresh milk and other dairy products across London and the South East every day, you need a reliable vehicle fleet. That’s why Kent Dairy Company chose commercial vehicle contract hire & fleet management company, Prohire Limited as its fleet management partner and why their relationship has gone from strength to strength.

Daily commitment
Formed in 2010 by managing director Dave Terry, Kent Dairy Company has expanded its business from a single round to now incorporate twenty-eight rounds. Delivering its core products of regular standard and organic milk well as cream, yoghurt, cheese and butter to the private sector, such as coffee shops and other retail outlets; the public sector, including hospitals, schools and care homes as well as to food manufacturers, all products are transported in custom-designed eco-friendly chilled fleet vehicles, supplied by Prohire. With almost 1400 customers – and 4,500 deliveries per week – expecting the highest standards on a daily basis, the right team is essential for the company’s success.

Delivering the goods
Dave said, ‘Our long-standing partnership with Prohire has been integral to our success. We operate with a fleet of 7.5t, 12t and 14 tonne HGVs plus 35 cwt vehicles, which we have developed together with Prohire to make sure that our needs are met, and we can give our customers the best possible product range and service.

A team to rely on
‘We are a people business, so our team, and how they interact with our customers, is a top priority. That’s why Prohire is such a good fit for us. We have a great connection with the entire Prohire team, from the accounts department, through account management, right to the top. Their approachability and willingness to listen, ensures that any issues we have are swiftly dealt with. Coupled with this, Prohire gives us the flexibility we need, should our requirements change.

‘Prohire understands our business aims, – for example, we are now BRC A Grade Accredited for Storage and Distribution and we were the first dairy in the UK to hold the Van Excellence Certification. Prohire is fully supportive of our ambitions.’

Mike Hunter, Sales Manager at Prohire said, ‘Temperature controlled is a specialised market technically and both fleet uptime and vehicle appearance are critical in the food sector. We are proud to work with Kent Dairy Company and to help support the ongoing success of their business, and the clear satisfaction of their customers. We look forward to further developing our long-standing working relationship in the future.

Prohire supplies commercial vehicles and full fleet support services to a wide range of business sectors including foodservice and catering, chilled food and pharmaceuticals, builders’ merchants, leisure retail and the brewing industry as well as specialist logistics companies.
For further details about Prohire Limited’s services, please contact: 08432 909 089 or email hello@prohiregroup.co.uk