Prohire are Very Proud to Retain the Customer Service (CSE) Accreditation!

Friday 14th May 2021

Commercial vehicle contract hire and fleet management company, Prohire Limited has retained its government-backed ‘Customer Service Excellence’ (CSE) accreditation for a fourth year, further demonstrating its credentials as one of the most customer service-oriented contract hire and fleet management operators in the UK.

The CSE assessment involves process reviews, documentation evidence, assessor interviews with a selection of customers as well as service and maintenance suppliers.  The assessor also discusses the accreditation criteria with Directors, Senior Managers and a representative group of customer-facing staff were also interviewed.

The audit follows on from the company’s launch of the ProGreen Division, the relaunch of FleetLogic, the Accident Management Division within the Group, the multi-million-pound investment in its rental fleet during the last 12 months, including the provision of electric vehicles.

Prohire Limited supplies commercial vehicle Rental and Contract Hire to a wide range of business sectors, together with Fleet Maintenance, Accident Repair Management and Fleet Compliance.

The Prohire Group has an alternative fuels Division, ProGreen who specialise in a number of disciplines, providing a full bespoke contract hire end-to-end transition, offering guidance, support and advice in the new world of alternative fuels for trucks, vans and cars.

For further details about Prohire Limited’s services please contact: 08432 909 089 or email hello@prohiregroup.co.uk

 

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For further media information and pictures, please contact:

Michelle Miles, Head of ProGreen & Group Marketing

michellemiles@prohiregroup.co.uk

07527 041376

 

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