No surprise that commercial vehicle contract hire and fleet management company, Prohire Limited scooped the top prize for rental and contract hire in the temperature controlled sector at the TCS&D Awards, given its investment and expansion in the sector.
Prohire won its award for ‘transforming service delivery’ in the sector and Andrew Morley, Group Sales Director commented, “Prohire fully appreciates just how time critical and presentation-sensitive the temperature-controlled market is and how much that requires both technical knowledge and superlative monitoring. Fleet uptime and vehicle specification are even more critical in food and pharmaceutical than they are in other sectors and as one of the most customer service-oriented contract hire and fleet management operators, we have been making significant strides in this key sector.”
The Prohire business, which is endorsed by the government backed ‘Customer Service Excellence (CSE) accreditation’ has been established in the temperature controlled for many years with customers such as Wing Yip, National Milk Records and Asco Foods, all well into multiple renewal cycles. National Milk Records has recently renewed with Prohire for its fifth three-year contract term.
Andrew continued, “We have made a multi-million-pound investment in not only new rental and support vehicles, but just as importantly in committing resource and training to our core fleet management skill set and customer service credentials which are unique in the industry. We tailor the best all round vehicle, refrigeration unit and support package specifically to the individual customer’s requirements and we work closely with supply partners including body builders and fridge partners.”
The judges were impressed by the high specification of the equipment Prohire supplies and the efforts being made to future-proof customers ahead of new legislation such as ULEZ and direct vision. Prohire’s awareness of voluntary standards such as FORS and the FTA Van Excellence ensures best advice to achieve optimum vehicle performance and uptime and its Fleet Compliance Portal (ProVision) not only provides customers with annual maintenance planners, but also complete transparency for all service and compliance critical documentation.
For further details about Prohire Limited’s services please contact: 08432 909 089 or email firstname.lastname@example.org