Tuesday 17th March 2020
To all our customers, suppliers, colleagues and followers, we have issued the below statement surrounding the coronavirus (Covid-19). As circumstances continue to evolve, we want to keep you updated on what we are doing to protect the health and safety of our customers, supplier and colleagues.
As circumstances surrounding the coronavirus (COVID-19) continue to evolve, we want to keep you updated on what we’re doing to protect the health and safety of our customers and our employees.
We continue to closely monitor the global impact of COVID-19 and the precautionary measures we are taking are aligned with the latest information and global guidance, including from the World Health Organisation, Centre for Disease Control and national governments.
The health, safety and well-being of our customers and our employees are of the utmost importance and are driving the actions we’re taking.
These actions include limiting travel, deploying an enhanced hygiene programme across our national operations, establishing clear guidelines for employees who might feel ill and restricting access to all Prohire Limited sites.
To safeguard customer uptime we have introduced contingency measures including dual-site working to ensure customer calls, breakdowns and service planning between our sites in Stoke on Trent and Royal Tunbridge Wells are responded to in a timely manner as well as establishing a back-up team who will be working remotely, noting that all members of the team have access to our computer systems and our service network.
Should you require any further information in regards to the above, please contact your Prohire Account Manager.
Our Rentals and Accident Management teams will continue to be available in the event of additional rental vehicles being required or road traffic accidents occurring.
We are continually monitoring the situation and assure all our customers that you will continue to receive optimum levels of support through these challenging times.